Gardens by Anna Butterfield values and respects your privacy and data. You can read our Privacy Policy below. If you do not agree to this Privacy Policy, please do not access the website or use our services.
What information do we collect?
Personal information is only required should the user wish to get in touch. By submitting a contact form or contacting Gardens by Anna Butterfield, you consent to the collection and use of your information under the terms of this privacy policy.
In our online contact form, we ask you for your name, phone number, email address, what service you are interested in, a message about your enquiry and where you heard about us. Users have the option of sharing photos at this stage too. In phone consultations, in-person consultations and client meetings, details of our conversations, imagery, design documents, invoices etc. will be collected and stored too.
All of the information shared will be stored in a secure manner using up to date technology including our CRM HubSpot, on SharePoint and OneDrive, on personal computers and a portable hard drive which are password protected.
Our website uses Google Analytics to collect and analyse anonymous usage information to help us improve our website functionality, services and marketing communications.
Our website uses Cookies to improve your experience and help us understand how our website is used by collecting information about your visit, content you viewed, the links you followed and information about your browser and device. We collect data through Google Analytics and you can find out how Google uses data when you use our site by visiting www.google.com/policies/privacy/partners/ . To find out about the Cookies that our site uses, click here.
Why do we collect this information?
We collect this information in order that:
How long do we keep your data?
We keep your data as long as is needed to deliver your chosen service to you.
We will then keep your data on file as a record of enquiries, work undertaken and in case you want to engage our services further in the future.
If you opt in to receive our communications, we will keep your data indefinitely. You can choose to unsubscribe from this at any time.
Sharing your information
We do not sell, trade, or rent users personal information to others.
We will disclose necessary information to contractors, sub-contractors and consultants as required to fulfil our services to you.
We may disclose information in response to a court order, government request or to meet legal requirements.
We may share aggregated or de-identified information in order to publish information about the use of our services for example.
Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.
Your rights
Under the GDPR, you have a number of rights in relation to your personal data. To exercise these rights, please contact us at the details below. You have the right to:
For more information on your rights, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation.
How to contact us
If you want to request information about our Privacy Policy, or get in touch about anything else, you can email or telephone us:
Email: [email protected]
Phone: 07855 332402
Gardens by Anna Butterfield offer professional garden and planting design across London and the South East.
Our expert, organic garden care service is available across South East London as well as parts of Kent and Surrey.
